Other

Diverse clients, flexible solutions

Offering flexible working and commercial arrangements, tailored to your precise requirements.

Alternative ways of working include:

Facilities management

An outsourced contact centre run from your premises

Teleperformance provides facilities management for a major international technology manufacturer, providing first and second level helpdesk support, covering eight European languages.

We also provide facilities management services for a leading UK car manufacturer, handling warranty, pre-sales, after sales support and fleet enquiries.

Buy out

We acquire your contact centre infrastructure (technology and staff)

Teleperformance took over the CRM operation for Bouygues Telecom Caraibe SA (3rd largest mobile telephony network in France) through a buy out solution, maintaining what already existed.

Just under a year later, and for the first time in five years, Bouygues Telecom Caraibe SA ranked first in the market for Customer Service.

Business transformation

Transforming your business using our training and project management expertise

Teleperformance will develop a strategy that is right for your business. We provide the tools, training and methods as well as the project management. We explore with you what the right options are for your business. Whether it is a managed facility service or a build, operate and transfer solution, we can help.