Case Study: UK's Leading Bank

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"Our close working relationship with Teleperformance is enabling us to strengthen and deepen our customer relationships." UK's leading bank

Outbound campaign selling Personal Accident Insurance using a team of 40 agents
Contact between 70,000 and 100,000 pre-selected customers a month, using information drawn from the client's customer database
Initial contract has been extended to a rolling programme, which also now includes the promotion of joint and family cover as well as higher levels of insurance